Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LaptopScreen.com is a company that specializes in laptop screen repair and replacement. They have been in business for over a decade and have served over 500,000 customers worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a screen, that took a whole week to deliver. The delivery, didn't went through because of their ways of doing things. So the package got "send back to sender" i know i have to way a whole week for the package to arrive to them. For them to refund my money, for me to reorder again for them to send it again. 3 mores weeks just to get a package i order 1 week ago?
I asked the guy at costumer service if i order again they can send express or something for the inconvenience. He said "yes if you pay express" are you kidding me? Absolutely worst company to make business with. You guys should be embarrassed of the way you doing business. Please stay away they do not care. They costumer service guys said that is just policy.
I have bought a laptop screen on amazon last year and had that one replaced. Son broke it for a second time, and I ordered this time on laptopsreen.com for convenience since amazon would take too long for delivery. Took it to same technician and his comment was that the previous screen he replaced last year appears to be of a better quality. It fits fine and everything, but he noticed at once that the replacement laptop screen this time was not of equal quality.
I have used these people on a few occasions and can say without a doubt everytime the item has been correct and worked as expected. With a good price thats along with competitors. A few happy customers went out my door because of these people. Ty
I received the product (screen) well packaged, and on time,
Perfect fir as description, watch tutorial how to replace it,.
And now I am writing this on my working laptop
Laptop Screen was easy to transact with and the price of the 15.6 inch screen they sold to me was very reasonable! I will definitely buy again! Thanks!
A Youtube video showed me how to swap screens and also recommended your company. I am super pleased with the whole process!
Bonjour,
Produit parfait, l'emballage du colis au top et livraison en temps.
Il y a juste une faute note, le prix de la douane qui est chère.
Le produit fonctionne très bien.
Dans l'ensemble, je suis satisfait.
Cordialement.
Good morning,
Perfect product, excellent packaging and on-time delivery.
There is just one fault note, the price of customs which is expensive.
The product works very well.
Overall, I am satisfied.
Sincerely.
My son calls..."dad, what am I gonna do?"
"Have no fear me son, I know things".
Went into your web site, easily found the needed screen required. Ordered it, arrived sooner than expected, packaged extremely well. Watched the video for installing it, told my son to do the same, he's never done something like a screen replacement and did it all himself, he was one happy camper. Affordable, timely, packaging, what more does one want?
Thank you so much for saving his laptop.
I ordered 2 displays to repair our laptops. They arrived in perfect conditions and I was able to replace my broken displays without issues. Works perfectly, thanks.
Screen came in even earlier than expected. Great colors and everything. Really good upgrade and fix for my laptop.
Am glad I saw they had restocked the particular screen for my model as it was out for a long while. I ordered a few days before weekend and it arrived before 1 week here in Japan. I appreciated their security check as well before delivery as my billing address was different from my delivery address. I just wish there was a note to remove the protective cover from the screen, as the matte screen is now gloss and now I have to remove it again to take out the covering.
Thank you Laptop Screen for a beautiful Dell laptop screen, I am very happy with my new screen and have already put it to good use. Particular commendation to the packaging and safe transport of such a high end piece of equipment.
They provided a very high quality product, the screen works great. When I ordered the wrong screen the return service was very quick.
I've been using Laptopscreen.com for almost a decade now, and have never been disappointed. I've had a few duds, and every once in a while the screen would have issue after a few weeks, but their lifetime warranty has never been denied and they'll always ship out a new screen free of charge.
I only wish they got more stock of 15" 30 pin 144hz screens.
Can't complain. Fast easy website and shipping. Packaged nicely and has protectors and film
Plugged right in and started working. Cheaper then Amazon
Thanks 👍
I want to point out that this company has amazing customer service. I called and all my questions were answered, a few days later I received the screen in perfect condition.
I work for a school, and we have students in grade 9 - 12 using Chromebooks. Smashed screens are inevitable! I searched a bunch of sites, and this site had the best price and even offered discounts for repeat customers and got the quantity you order. They shipped that day and arrived super-fast. Already used one and it worked out great! Would 100% recommend them to anyone and will use them again i am sure for future purchases!
I ordered for the first time from this company and I'm very happy with the outcome. They gave me the exact screen I needed at a great price and it was very well packaged. It even came in a day early! I hope I don't need to order a screen again but if I do I know exactly what service I will be using. Thank you, laptopscreen.com, you guys are awesome! (Now my husband can stop being mad at me.)
I needed repair my laptop. I turned to LaptopScreen. They change the keyboard, but one button didn't work. I called the company and they fixed this lag.
Answer: We have various tapes and adhesives as well as precision tools on our site LaptopScreen.com, look for the Tools section.
Answer: Hi Carlotta, We are a VAT registered business and our web-site will charge VAT at the check-out whenever the inventory is being dispatched from London, UK or Warsaw, PL. No VAT will be charged at the check-out if the item you are ordering is only available from USA or Canada; but in those cases the courier will be collecting VAT at the door.
Answer: Hi Inder. We accept returns for any reason with-in 45 days. We pay return shipping for orders returned with-in 45 days from USA & Canada. International buyers are asked to pay the return costs when return reasons are not directly related to incompatibility or a vendor mistakes: i. E. customer ordered wrong item, or changed their mind about the purchase later.
Answer: Barb, Create a support ticket at www.LaptopScreen.com/Support - we usually reply with-in 15 minutes during our business hours (12am-6pm Pacific). Please include your original screen's details when preparing the ticket and our support will be able to provide an exchange option with-in the same request. Support is able to forward the replacement to you as soon as you advise them that the return tracking is active. Regards, Ellis LaptopScreen.com
Replacement LCD screens for Laptops, Tablets and Phones


LaptopScreen.com guarantees a working LCD replacement or your money back!
According to US Postal Service the delivery was refused at the order address that is why the USPS tracking number is showing "Addressee Unknown", as a result of this action the parcel is being returned back to us at our cost. A refund will be issued upon receipt of the returning parcel. Customer is advised to check and correct their order address to ensure successful delivery.
Support dept. www.laptopscreen.com/support/
On-line chat at www.laptopscreen.com
Toll-free: 1-855-630-1111