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Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China Reviews Summary
Made-in-China.com is a B2B e-commerce platform that connects buyers with suppliers from China.
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When I placed my order, I requested a specific model number, but I didn't receive the correct one...
No returns or exchanges allowed...
I had to fight to get compensation, which was still a pittance compared to the total price.
I'm really disappointed!
Estaba escéptica porque me daba miedo comprar y ser estafada, pero siendo honesta me enamore demasiado de esta experiencia y del producto muchísimo mas, solo me quedaría del tiempo de envío es muy lento, pero fuera de eso, super felizzz
Everything went smoothly, fair dealing, here and there the translator stuttered and there was a time shift, but everything was handled positively
Je suis très contente de mon achat le service client (SARAH)au top, les articles sont arrivés bien soigné, comme sur la photo, je recommande fortement, je rachèterais chez vous. Bonne continuation.
It was interesting to come across the Made In China website and to explore what was available. Searching for new custom size lounge chair cushions was extremely easy with innumerable options popping up. Upon making an inquiry, the response was quite fast given the time differences between Vancouver, Canada & China and immediately got to work working with the vendor with choices of foam, fabrics and costs and ultimately placing an order. I chose to have the cushions shipped by sea to save on costs and they arrived pretty much on time (about a month) as I was in to rush to receive them. The cushions arrived well packaged and apart from figuring what which cushion fit where on my part they were the exact dimensions and fit accordingly. Pricewise, I could not find anything available in Vancouver that could come close to matching the Made In China product and would highly recommend them.
Le vendeur est réactif aux questions, et apporte des réponses précises.
La livraison à été rapide.
Je recommande ce fournisseur.
I made a purchase and was very specific about the part and quantity that I needed. I included images of the parts I had and was assured I would be sent the parts within 10 days. So I ordered 3. After 20 days I received a package but only 2 item were in the box. And a different model was sent that did NOT match the specifications i required. I requested a refund and shipping label so I could return the incorrect items. The seller refused. I escalated the refund request to customer service and it's been weeks and I havent received a response.
He solicitado distintas muestras de productos, algunos de los cuales han sido retenido en aduana por problemas en la remisión de los mismos.
Además, con una de las empresas con la que estoy tratando se niega a intercambiar comentarios en idioma castellano.
Saludos cordiales,
Omar Curcio
Estimado Omar Curcio,
Gracias por compartir su experiencia.
Lamentamos los inconvenientes que encontró durante el proceso de solicitud de muestras. Los procedimientos aduaneros y las inspecciones de importación en el país de destino pueden, en ocasiones, provocar retrasos en la entrega que están fuera del control tanto del proveedor como de la plataforma.
También comprendemos su preocupación respecto a la comunicación. Aunque los proveedores pueden utilizar diferentes idiomas según sus capacidades, una comunicación clara y oportuna es fundamental para una experiencia de compra satisfactoria. Tendremos en cuenta sus comentarios y seguiremos animando a los proveedores a mantener una comunicación eficaz con los compradores.
Agradecemos sus comentarios, ya que nos ayudan a mejorar continuamente nuestros servicios.
Made-in-China.com Service Team
I was sure about using Made-in-China at first but they connected me with an excellent manufacturer who was able fulfill a promotional order need for key tags for my son's brand. The process to date has been easy and I would use and recommend again.
Trim and handles scream fake and I wish they could be a more saddle tan color like the real thing. The bag is nicely made and I got it in about 3 weeks. Communication was great and this is a legit seller.
Easy to have the full view on the pursing prosses. Information come daily over Whats App, by pacing, shipping, and finaly details for delivery. I will use this company again, and i recomand other customers to do the same.
The product does not appear and perform the way it is advertised. I don't even want to talk about it, i just fill that is better i never buy anything online. This is the first time i buy online and i am very disappointed.
Dear KEOLEBOGILE M.,
We are sorry to hear about your experience and truly understand your disappointment with your first online purchase.
This is not the experience we want any customer to have. Product expectations and user experience are very important to us, and we would like to better understand what went wrong in your case so we can investigate and improve.
If you are willing, please share more details with our support team so we can look into this further and try to assist you.
https://sourcing.made-in-china.com/new/complaint/page/index.html
Thank you for your feedback.
Made-in-China.com Service Team
Had no issues with the process. Great product. No issues whatsoever. Takes some time to process through boarder security but extremely happy customer
Up front my purchase was easy. Shipping was 14 days. Several items in my order were out of stock. One item was defective. After 30 days the company was still out of stock so I asked for a partial refund. My order was over 2000. 00 USD. The amount of my partial refund was $388.00 USD. The seller said to let Made In China handle it and it has not been handled.
Dear Danny,
We are sorry to hear about your experience and understand your concerns regarding the out-of-stock items, defective product, and pending partial refund.
Our team has already contacted the supplier and requested that they address this matter as soon as possible. The case is currently being followed up within the designated processing timeframe, and we are awaiting the supplier's response and handling result.
We appreciate your patience while the case is under review and will continue to monitor the progress to facilitate communication between both parties.
Thank you for sharing your feedback.
Made-in-China.com Service Team
Sunny was super helpful and responsive. I absolutely LOVE the customized embossed webbing that I got. The only thing I wished was I could have gotten multiple colors. But the minimums were too high.
The agent I chatted with was very helpful and friendly. The transaction was completed smoothly with no issues at all.
Sometimes I found using the Made in China app a little confusing, but after checking out several presentations of different items - kind of gives you a better idea how to make your purchase.
Excellent products, great service and customer care. Happy with the whole experience. Highly recommended.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Technology E.,
We are sorry to hear about your experience and understand your frustration regarding the order and refund request.
After checking the case, we found that the supplier did not accept the previous refund request. If the matter remains unresolved, please submit a new refund request or file a complaint through our platform so that our team can further review the case and assist with coordination between both parties.
We appreciate your feedback and remain committed to helping facilitate communication and dispute resolution whenever possible.
Made-in-China.com Service Team