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PaintScratch

4.6

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From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,934 reviews

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1 review
0 helpful votes
Follow Bill H.
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The website is very user friendly. Entered the vehicle and paint info and different options were provided, depending on what the paint was needed for: scratches, scrapes, or repainting the whole vehicle. Priced reasonably and understandable directions. I've orgered Ermine White, Butter Nut Yellow and will be back for Fathom Blue.

Date of experience: June 2, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.

1 review
0 helpful votes
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Cant go wrong
June 9, 2026
Updated review

Amazing product and amazing company fast response even on weekends to answer any questions that may come up

Date of experience: May 30, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Appreciate you taking time to write. Knowing we’re helping drivers match their paint right keeps us pushing forward.


Customer service is excellent fast response back on emails great company to do business with

Date of experience: May 18, 2026
1 review
0 helpful votes
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Mazda paint
June 9, 2026

Product arrived on time as advertised. Very pleased with the transaction.

Date of experience: May 30, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Thanks for trusting us with your order. We’re glad we could help you keep your car looking sharp.

Illinois
1 review
0 helpful votes
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Perfect color match!
June 8, 2026
Updated review

!:-)

Date of experience: May 29, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.


The paint match was perfect!
January 16, 2026
Previous review

I had ordered a 1 oz bottle of touch up to see if the match would be acceptable. I was amazed at how perfectly it matched the factory paint on my 42 year old Mercedes 300D!

Date of experience: June 5, 2025
Utah
1 review
0 helpful votes
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Perfect products
June 8, 2026

Perfect paint match and I chose the clear coat as well. Happy I can co we the chips in the paint on my pretty new-to-me truck!

Date of experience: May 29, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Maggie Wow, this made our day. We built PaintScratch so people could fix their paint at home without stress, and reviews like this remind us why.

2 reviews
0 helpful votes
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Disappointed in the paint match
June 7, 2026

The paint is quite a bit darker than I expected. I thought by going with PaintScratch and using the color code from the car (silver 1D6 from Toyota) that the match would be closer. I also applied the clear coat and the cutting compound and hoped the color would lighten up, but that did not happen. I would not recommend this product.

Date of experience: May 28, 2026
Colorado
1 review
0 helpful votes
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It was difficult to know how much drying time is needed. I think I should have allowed more time between applications. Color is a good match, but finished application was uneven and difficult to buff. Going to re-apply and hopefully get a cleaner result

Date of experience: May 28, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Thanks for taking the time to leave a review. We’re happy we could deliver for you.

Wisconsin
1 review
0 helpful votes
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The paint quality is excellent as well as the color match. I never have to worry about inconsistency when I order from Paint Scratch!

Date of experience: May 28, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.

New Jersey
1 review
0 helpful votes
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Better left to professionals
June 6, 2026

Was able to touch up some minor scratches on the rear hatch that turned out passable but the pen applicator was very hard to use. The tip is like a stone instead of a brush and it was hard to control the amount of paint coming out. It was either not flowing or pooling at the tip. When I tried to touch up a chip on the hood I could not get it to fill properly and after a couple attempts it looked worse than before. The color ended up much darker than the surrounding area. Tried lightly wet sanding with 5000 grit and buffing with the including compound but it just made things worse. The clear coat went on ok over the scratches on the hatch but buffing did not make the area smooth. Taking the car to a body shop to have the chip on the hood repaired.

Date of experience: May 27, 2026
Nick H. — PaintScratch Rep
2 weeks ago

Thanks a lot for the review. We’re glad our paint match and service met your needs and would love your input on how we can go from good to great.

1 review
0 helpful votes
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I ordered paint for my audi. When I received and sprayed the sample card. It did nit match
I reported the problem and they sent me another can. It still does not match my car

Date of experience: May 26, 2026
1 review
0 helpful votes
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My husband has been pursuing the paint to match his old Jeep. Once the color code was discovered, he wanted to order a can of paint to see how it matched. Now he wants more.

Date of experience: May 23, 2026
Nick H. — PaintScratch Rep
3 weeks ago

Greg Wow, this made our day. We built PaintScratch so people could fix their paint at home without stress, and reviews like this remind us why.

New Hampshire
1 review
0 helpful votes
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I then sent an email asking for options, i have heard nothing. I would be happy to pay for one single can of light hawian blue, i sent in the specs on the last email, but before that speak to a person at the company to pass on the color, an example, explain the importance of the color.

Date of experience: May 21, 2026
Nick H. — PaintScratch Rep
3 weeks ago

We appreciate you letting us know what went wrong. Our team is reviewing your comments and we’d love to resolve it so your experience ends on a better note.

Saudi Arabia
1 review
0 helpful votes
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The paint matched my car well and the application process was simple. Shipping was fast and the instructions were clear. Overall a good experience.

Date of experience: May 16, 2026
Nick H. — PaintScratch Rep
4 weeks ago

Thanks for trusting us with your order. We’re glad we could help you keep your car looking sharp.

Missouri
1 review
0 helpful votes
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Good match
May 25, 2026

I've used them before, and the matching quality is very good. Wish they used a better quality brush in the bottle, as the plastic bristles are clumsy and don't spread the best, but I can always use my own touch up brushes as well.

Date of experience: May 15, 2026
Nick H. — PaintScratch Rep
4 weeks ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.

New Jersey
1 review
0 helpful votes
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I have a great 18 year old SUV which still runs well but needs a bit of paint chip care. Other 'dabbers' were simple yet ineffective. While a bit more expensive, PaintScratch's multiple pens made more sense.

Date of experience: May 14, 202
Nick H. — PaintScratch Rep
1 month ago

Thanks for trusting us with your order. We’re glad we could help you keep your car looking sharp.

Pennsylvania
1 review
0 helpful votes
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The paint I received matched the 2017 Outback (Foest Green) perfectly. The paint is of excellent quality with no runs on a vertical surface. Will buy here again.

Date of experience: May 13, 2026
Nick H. — PaintScratch Rep
1 month ago

Appreciate you taking time to write. Knowing we’re helping drivers match their paint right keeps us pushing forward.

1 review
0 helpful votes
Follow Priscilla K.
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I had to match an RV color that was not as obvious using their wizard tool, but was immediately helped by a real human, who sent me the info quickly. Ordered and received the paint for two of my vehicles very quickly.

Date of experience: April 21, 2026
Nick H. — PaintScratch Rep
1 month ago

Thanks for trusting us with your order. We’re glad we could help you keep your car looking sharp.

1 review
0 helpful votes
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The good and the not so good
May 22, 2026

I was trying to get touch up paint for my RV and did not have a paint color code. The PaintScratch website listed a color based on the year, make, model of RV but after receiving the paint it did not match. They were quick to refund my money though which gives me a positive opinion of the company. My quest for touch up paint continues.

Date of experience: May 12, 2026
Nick H. — PaintScratch Rep
1 month ago

Thanks a lot for the review. We’re glad our paint match and service met your needs and would love your input on how we can go from good to great.

Wisconsin
1 review
0 helpful votes
Follow Loren F.
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Had a few rock chips on a 2013 gmc sierra. Used the paint pen and the color was perfect. The pen wasn't enough so just ordered the bottle and brush. Excellent product and customer service.

Date of experience: May 7, 2026
Nick H. — PaintScratch Rep
1 month ago

Thanks for trusting us with your order. We’re glad we could help you keep your car looking sharp.

1 review
0 helpful votes
Follow Charlie C.
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Awesome product and company.
May 16, 2026

Used paint scratch in the past for a red color car and then again for a black color vehicle, and was able to remove all scratches. Product easy to use.

Date of experience: May 6, 2026
Nick H. — PaintScratch Rep
1 month ago

Great to read your review today. We care about making touch ups easy and your feedback tells us we’re on track.