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At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
ProFlowers Reviews Summary
ProFlowers has a rating of 3.6 stars from 1,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention beautiful arrangement, delivery person and many years. ProFlowers ranks 6th among Flower Delivery sites.
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I hate that there appear to be no same day options to my girlfriend's house... including the arrangements that were labeled "Same Day Available."
As always delivered right on time my beautiful daughter just turned 40 and I was not going to miss it I'm in California she's in Texas sometimes it's rough thank you again
I have used pro flowers numerous times for the last 8 years and they never disappoint. The flowers are always exactly as they are pictured, and delivery is seamless!
Thank you for taking the time to review your experience with our service.
My mother received the flowers for her birthday, and she loved them. She said they were absolutely beautiful and they lasted 2 weeks!
Thank you for taking the time to review your experience with our service.
I always use Proflowers. Their website is easy to use and very efficient and all the flowers and plants I've sent are gorgeous.
Thank you for taking the time to review your experience with our service.
Easy to review select and order. All the Flowers arrived on time very fresh and artfully designed. Notification of delivery was helpful and appreciated. There were a few flower substitutions but the overall effect was seamless to the artistic effect. Have used this service for many years and have been impressed with their superb services and flowers and will continue to do so
Thank you for taking the time to review your experience with our service.
The flowers were not delivered on her B-DAY, but they called me to reschedule the delivery for free.
6 DAYS LATER.
The damage was already done, my most important person in my life didn't received my importance when needed.
I contacted customer service because the flowers hadn't been delivered by late afternoon. They confirmed they would be delivered by cob. About an hour later my friend called to thank me.
We appreciate you taking the time to post about your experience.
Bouquet was delivered to a friend. Sent me a picture. Don't feel it was that nice. Didn't seem very full and was just thrown in a jar.
But she appreciated it.
Thank you for sharing your feedback with us. We sincerely apologize that the bouquet did not meet your expectations, as we strive to deliver arrangements that feel special and thoughtfully designed.
We truly appreciate you bringing this to our attention and for allowing us the opportunity to address your concerns. Your feedback is valuable and helps us improve, and we’re glad to hear your friend still appreciated the gesture.
Thank you for taking the time to review your experience with our service.
My Aunt was very pleased with the selection and delivery of her flowers! Thank you!
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
The ordering process went well. Plant was delivered in a timely manner. Plant inside had several dead falling leaves progressing up the stem. Within a few days no leaves left and what flowers there were, wilted and died. We have received many orders over the years but most recent quality has went down significantly. This was a gift for Mother's day and the plant did not make it. Two orders were placed. South Carolina was fine. Western NY, plant was not. The candle was fine.
We sincerely apologize that the plant arrived in poor condition, with falling leaves and wilted blooms, especially as it was meant to be a Mother’s Day gift. We also understand your concern about the decline in quality based on your recent experience.
We have spoken directly with the customer and are glad to share that we were able to resolve this matter to their satisfaction. We truly appreciate your feedback and the opportunity to make things right.
Initial order was not received, requested support, after a week long investigation an update was requested, a replacement was offered and accepted, order was finally delivered the next day. I'm the meantime I have received multiple marketing email each day since my order was placed. This is excessive and unwelcomed.
Thank you for taking the time to share your detailed feedback. We apologize for the delay and inconvenience you experienced with the initial order, as well as for the excessive marketing emails you received during that time, and we appreciate you allowing us the opportunity to resolve the delivery issue and complete your order.
I have been using pro flowers for many years now and I've had a couple delays on delivery dates. Last order had a one-day delivery date issue as well. Disappointing!
Thank you for your continued loyalty over the years and for taking the time to share your feedback. We apologize for the recurring delivery delays, including the recent one‑day issue, and appreciate you bringing this to our attention so we can work to improve reliability moving forward.
I received a text message indicating the original order was declined. I placed another order to ensure my goddaughter would receive birthday flowers. She ended up receiving two deliveries. I was charged twice. It was overall an erroneous transaction.
Thank you for taking the time to share your experience with us. We apologize for the confusion caused by the declined order notification, the duplicate deliveries, and the resulting double charge, and we appreciate you bringing this to our attention so we can address the error and work toward a proper resolution.
I sent tulips to my daughter in law. She said she loves them but I was not impressed. They looked like something I could have bought in grocery store.
I have used Pro Flowers for years and this is my first negative experience. Usually the plants and bouquets are quite lovely.
We sincerely apologize that the bouquet did not meet your expectations, especially given your long history with our products. This is not the level of quality we strive to deliver.
Thank you for your feedback and for allowing us the opportunity to address and resolve your concerns. We truly appreciate you bringing this to our attention.
Found a beautiful bouquet and was able to have it shipped to arrive on the weekend with just a small extra cost. The bouquet arrived on time and was very well received! A great experience all around!
We appreciate your review and appreciate you taking the time.
I have used flowers for years. Excellent selection, good prices and the florist they deal with doing amazing job matching the bouquet that's on the website.
We appreciate you taking the time to post about your experience.
I did not find out that the plant was delivered until I reached out to my friend a few days after it was delivered. There was not an accompanying card.
In addition, the photo she took and shared of the plant was puny versus the picture on your website. I was disappointed.In the photo she shared of the delivery, there were three blooms 2-3 visible buds. This is far less than the lush plant on your website which probably had at least 10 blossoms. Disappointing experience.
Update: To their credit ProFlowers reached out to me about the experience by email and then telephone. During the conversation, they apologized for the lack of a card with the plant and offered to replace the plant that did not live up to their photos. They took care of it quickly and effectively. I appreciate that!
Thank you for taking the time to share your feedback and details about your experience. We apologize for the lack of a delivery notification, the missing card, and for the plant not matching the size and fullness shown on our website, which understandably led to disappointment. We appreciate you bringing these concerns to our attention, as your feedback helps us improve both our communication and the quality of our deliveries.
The flowers were a great quality, the delivery was as scheduled. I just wish it wasn't so costly to send flowers this way. I was a little surprised at the $20 delivery charge.
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to post about your experience.