Publicrecordsdata.us

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Publicrecordsdata.us

4.7

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Publicrecordsdata.us Reviews Summary

Publicrecordsdata.us has a rating of 4.7 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Publicrecordsdata.us most frequently mention customer service, live chat and credit card. Publicrecordsdata.us ranks 1st among Database sites.

service
3
value
2
returns
1
quality
1
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Jeff Q.
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Not sure what this is
May 27, 2026

I was charged $1 then $7 for a PDF download. Then a $30 monthly access fee for unlimited access, but I didn't ask for it, and it what mentioned until AFTER I created an account and payed for my report.
It looks like a government website, but I'm not sure

Date of experience: May 26, 2026
Customer Support T. Publicrecordsdata.us Rep
2 weeks ago

Hello Jeff,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

1 review
0 helpful votes
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Confusion made right
May 26, 2026

I didn't think I authorized a 30 dollar for 30 day "membership" but when it showed as a charge on my card, one call to customer service and Jerry assured me it would be reversed. Thanks

Date of experience: May 26, 2026
1 review
0 helpful votes
Follow Alisha S.
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The excessive fees and up charges for documents are unclear and very misleading. I contacted the "Live chat ", customer support and received excellent service. They responded quickly and resolved my issues promptly. I closed my account indefinitely.

Date of experience: May 26, 2026
Customer Support T. Publicrecordsdata.us Rep
3 weeks ago

Hello Alisha,
If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help.

The Support Team

1 review
0 helpful votes
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Resolved so quickly
May 26, 2026

The representative was incredibly fast and took care of everything I needed immediately. I so appreciate the quick service thank you.

Date of experience: May 25, 2026
1 review
0 helpful votes
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Great service
May 25, 2026

I would highly recommend this. I use it to get information on people. I'm going to meet and try to sell. I follow their guidelines. I just like to get insight on people before I go and do a sales presentation.

Date of experience: May 25, 2026
California
1 review
0 helpful votes
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Great customer service
May 25, 2026

I love how quickly you get a response if you have any questions or concerns. They're super fast at solving problems. I'll definitely be back if I ever need public record data; I highly recommend them.

Date of experience: May 24, 2026
Washington
1 review
0 helpful votes
Follow Codi M.
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Need a refund
May 24, 2026

Although its not explicitly stated that you are signing up for a recurring service when just trying to get a singular report, they were quick and helpful on closing the account and refunding.

Date of experience: May 24, 2026
1 review
0 helpful votes
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REAL PERSON
May 24, 2026

I was connected with a real person, not AI. That was awesome, especially in 2026. Thank you for hiring a real person and not utilizing a robot. I did not have to wait even one full minute for her to enter the chat and greet me..

Date of experience: May 24, 2026
1 review
0 helpful votes
Follow Jessica G.
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I had an unknown charge and Virginia was straightforward and helpful. I wanted to close my account and that was a very quick and easy process.

Date of experience: May 23, 2026
California
1 review
0 helpful votes
Follow Miguel D.
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They will charge you 30 dollars initial fee and 1 dollar per request. Then if u want to download any pdf its another additional charge. I hope the refund actually goes through in 3-5 days

Date of experience: May 23, 2026
Customer Support T. Publicrecordsdata.us Rep
3 weeks ago

Hello Miguel,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

California
1 review
0 helpful votes
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Great Customer Service
May 23, 2026

I don't think my chat was longer than a few minutes but the agent did an amazing job and was able to do what I needed almost instantly. 100/10 thank you so much.

Date of experience: May 22, 2026
Missouri
1 review
0 helpful votes
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Chat Feature is so Easy
May 22, 2026

Signed up to check in a property. It was so easy and painless to cancel thanks to the chat feature. Will use again in the future if the need comes up again

Date of experience: May 22, 2026
1 review
0 helpful votes
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Excellent service
May 22, 2026

I was promptly connected to a representative, virtually no wait time. They quickly processed my request. They were very polite and helpful.

Date of experience: May 22, 2026
1 review
0 helpful votes
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Top Grade Service
May 22, 2026

I was well taken care of with all of my questions and concerns in a very timely manner. Also I appreciate the positive attitude with answering. Keep up the good work. 5 stars

Date of experience: May 22, 2026
1 review
0 helpful votes
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Charges were not explained in the initial sign up process. Customer service representative was excellent at helping me close out account to prevent further charges

Date of experience: May 21, 2026
Kentucky
1 review
0 helpful votes
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Confusing fees
May 21, 2026

The sites fee structuring is very confusing and doesn't really make it clear that there is a subscription fee of 30 dollars a month.

Date of experience: May 21, 2026
Customer Support T. Publicrecordsdata.us Rep
3 weeks ago

Hello John,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Illinois
1 review
0 helpful votes
Follow Ryan R.
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Got charged unexpectedly, the record request process appears intentionally confusing and obfuscates what charges apply to what services. That being said, the customer support was extremely responsive and willingly provided a refund!

Date of experience: May 20, 2026
1 review
0 helpful votes
Follow Gelynne B.
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When i asked him/her to refund my $31 because i accidently signed up and he/she did refunded it. Thank you so much for helping me, i really appreciate you.

Date of experience: May 20, 2026
Florida
1 review
0 helpful votes
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Ease of Refund
May 20, 2026

I ordered a copy of a deed that I understood to be $1.00. I was charged $30.00 as part of the report package, a $1.00 one-time fee for access to our database and $7.00 for PDF. That was not clear to me, and they refunded the $37 on my first attempt.

Date of experience: May 19, 2026
1 review
0 helpful votes
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Quick look up
May 19, 2026

Used it to check one person's court records—quick, accurate, no hassle. Needed help canceling later and customer service handled it instantly. Great experience.

Date of experience: May 19, 2026