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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

TicketsOnSale is an online ticket marketplace where users can buy and sell tickets to various events, including concerts, sports games, and theater performances.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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68,229 reviews

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Missouri
1 review
0 helpful votes
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Another step in buying a ticket.
June 14, 2026

I purchased tickets to Knucklehead's. Ticket prices have gotten so high, and fees so ridiculous, that this may well be the last time I attend a concert anywhere. I do not understand why tickets are not sent when purchased, why buyers have to wait until close to the event date.

Date of experience: June 4, 2026
1 review
0 helpful votes
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Website came up as if it was the actual venue and then tripled the price of the ticket. The no refund policy trapped me into the transaction. Avoid this company at all costs!

Date of experience: May 11, 2026

Wonderful!
May 22, 2026
Previous review

Wonderful!

Date of experience: May 11, 2026
1 review
0 helpful votes
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Nervous
June 14, 2026

I don't have tickets yet, so until I do, I can't form a solid opinion of your service. This is my first time using you and I am nervous about the process.

Date of experience: June 4, 2026
1 review
0 helpful votes
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I am responding to the second request for a review from TicketsOnSale. So far, so good. It was fairly simple to order the tickets on line. I received confirmation of the purchase. My understanding is that I will receive the tickets the day before the concert - so I guess I would feel better reviewing the site then, when I actually have what I paid for. So the story continues!

Date of experience: June 4, 2026
Illinois
1 review
0 helpful votes
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Confusing
June 14, 2026

I feel really confused as to whether I accepted my tickets correctly. I received so many emails saying that I needed to make an account and then my tickets were confirmed but also there's no description of whether this moving bar over my ticket barcode is the official ticket.

Date of experience: June 4, 2026
1 review
0 helpful votes
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Pricing
June 14, 2026

For Canadian residents the prices should be in Canadian funds, not find out after the purchase was made the the prices are american funds. Had to pay an extra $ 300 for 4 tickets. Worst part is, no refunds. Even called the ticket seller. This was the explanation that I got.

Date of experience: June 4, 2026
1 review
0 helpful votes
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I just find it strange that I had to wait until the week of (the email said i would be getting them the day before or day of) to get my tickets and then have to download an app to actually get the ticket. No disrespect or anything but my honest opinion is that is was pretty anxiety inducing because I'm not from the area and I'm going to have to jump through some hoops to get my tickets whenever they showed up. I would just say up front that you need the ticketmaster app for it and maybe just send the tickets right away? I ordered tickets for another event and that showed immediately.

Date of experience: June 4, 2026
Canada
1 review
0 helpful votes
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.
June 14, 2026

...

Date of experience: June 4, 2026
1 review
0 helpful votes
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Unfortunately ended up on their site in error and purchased tickets for $100 more than the true ticketmaster site ticket costs, and still don't have tickets. Did not contact customer service because emails I received said tickets couldn't be canceled.

Date of experience: May 7, 2026

Was easy to purchase
May 17, 2026
Previous review

Was easy to purchase

Date of experience: May 7, 2026
Florida
1 review
0 helpful votes
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Why do I have to wait so long
June 13, 2026

I don't like the fact that I won't get my tickets until the day before the show. I'd like to share them with the people I am going with and I'm concerned that it will be too late by the time I get them.

Date of experience: June 3, 2026
1 review
0 helpful votes
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I guess I bought tickets
June 12, 2026

I received confirmation and the monetary transaction happened (seller got the money) but I have not received tickets. Tickets purchased 6 months in advance, delivery of digital tickets expected by Oct 23rd for an even on the 25. Seems sus a bit…

Date of experience: April 11, 2026
Massachusetts
1 review
0 helpful votes
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Overly complicated
June 12, 2026

Don't love that you have to wait until the day before to get your tickets in hand. Would recommend buying direct from the venue instead.

Date of experience: June 1, 2026
North Carolina
1 review
0 helpful votes
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Very sneaky site.
June 12, 2026

It looked like I was ordering directly from the venue. Praying I actually get the tickets as I will be traveling to get to the concert. Also very high price once I actually found the real venue after I ordered from this site. I did not contact customer service as I have read other complaints similar to mine and it seems like as long as the company continues to manipulate it's all on us consumers. Will definitely avoid any further purchases from this company.

Date of experience: June 1, 2026
1 review
0 helpful votes
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World Cup tickets
June 11, 2026
Updated review

Ticket to purchase was safest, Overall it was very expensive, because my son ask me if we can watch a World Cup soccer game, so I purchased the cheapest one but still was very expensive for low class people

Date of experience: June 1, 2026

Thank you for very good pricing, very exited to go...
May 20, 2026
Previous review

Thank you for very good pricing, very exited to go watch World Cup games me and my son for the first time

Date of experience: May 10, 2026
New York
1 review
0 helpful votes
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Fast and Flawless Transaction
June 11, 2026
Updated review

I was worried about using this site at first since I'd never really heard of it but I pretty much got my tickets like within the hour, and I would use this site again.

Date of experience: May 11, 2026

Very simple and easy
May 21, 2026
Previous review

Very simple and easy

Date of experience: May 11, 2026
1 review
0 helpful votes
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What tickets?
June 11, 2026
Updated review

Should include what tickets were purchased. Would make this much easier. Thank instead of going thru previous saved emails to find the specific tickets you purchased on that specific date!

Thanks

Date of experience: June 1, 2026

Wish u could see where actual seats a rows are
May 19, 2026
Previous review

Wish u could see where actual seats a rows are.

Date of experience: May 8, 2026
Oregon
1 review
0 helpful votes
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Easy process.
June 11, 2026

Ordering tickets was very easy. I just wish there would have been more notice about the need to rent lawn chairs at the same time.

Date of experience: May 12, 2026
Canada
1 review
0 helpful votes
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Satisfait
June 11, 2026

Très satisfait de la rapidité du service.

Date of experience: June 1, 2026
1 review
0 helpful votes
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Décevant, choquant
June 11, 2026

Je n'ai reçu que des messages en anglais. C'est décevant!

Date of experience: June 1, 2026
South Africa
1 review
0 helpful votes
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Insufficient Information at time of purchase
June 11, 2026
Updated review

First time user, most likely the last. Tickets sold as specific seat numbered tickets, yet when buy, you are sold "general area" so only know after paying that your ticket is not where you had anticipated! Cust service is limited as their answer is "it's that way, nothing to do" seems very lame attitude. I bought tickets for Charlie Puth show. Paid a significant amount, yet afterwards find out that it is "partial obstruction " which WAS NOT DISCLOSED at time of purchase.
I believe that's called Bait n Switch!
Do better!

Date of experience: June 1, 2026

Easy & uncomplicated
May 20, 2026
Previous review

Easy & uncomplicated

Date of experience: May 10, 2026