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TUI UK Reviews Summary
TUI UK is a travel company that offers holidays, flights, and cruises to customers. They provide ATOL protection, low deposits, and free kids' places in some cases.
This summary is generated by AI, based on text from customer reviews
Tried contacting them with a business request and got absolutely no assistance with the form of customer service. Worse yet, I mentioned we were looking to book a group cruise for over £5,600 and without the information we requested it won't be possible. Their unprofessional response was: "... No problem. We wish you all the best...^Brenda"
I wonder if "Brenda" & the previous agent "Terry" realize that without customers booking cruises they'll be out of a job. Hopefully TUI management could train their staff better because they've lost good repeat business!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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