Ordering was easy and so was checkout, but I ordered the same product in first one then two sizes bigger than I usually wear, and the item was still too small. The sizing for brands seems to vary greatly.

So, my experience was great until I got this annoying survey.
Like. The bag is aesthetically gorgeous. I haven't worn it out yet so I can't really speak to functionality. No issues with Shipping or packaging and if there had been I would have reached out.
I haven't had the bag long enough to write a review responsibly.
So why are you cluttering my inbox with this $#*!? Why is every brand cluttering my inbox with this $#*!? I can't believe your customers have actually asked for this level of interaction. I certainly don't want it. I gave you my money, you gave me what I ordered, that's it. That's the whole transaction. Or at least it should be.
Let's be real: you're not actually looking for my feedback, you're looking for my labor. And I'm not interested in giving my labor to a business I've shopped with one whole time.
I like the product, and the service was perfectly acceptable until this weirdness landed in my inbox. This is not good customer service.
Please stop pretending that it is.

I love that I can make a call or send an email and talk to a human, not an AI bot or a string of option menus. Their prices are totally reasonable, they have good ethics behind their business, they pick amazing designers and brands, and they send free stickers.

I have had returns in the past and have never had any experiences that weren't great. Any interactions ive had, have been painless and quick. Sizing and product info is accurate and quality is great!

Nur keine, weil kaum Infos über Fortschritte der Bestellung. Dass es aufgrund der Arbeit der Zollbeamten immer (auch bei anderen Anbietern, ist gemeint 😉) ein paar Tage später wird mit der Lieferung, ist völlig normal und nicht euch zuzurechnen.
Die Qualität der Ware ist auch bei der jetzt DRITTEN Bestellung absolut smart 💝
MfG

So many items that the website was so overwhelming but having the app made things and even my exchange experience more streamlined and accessible.

Item I purchased was too small but overall experience good so far. In the middle of exchanging for larger size. I'll see how it goes.

The wait time to receive my items was a little too long. I ordered three times. The first time took like 2-3 weeks. By the time it arrived, I no longer needed the item. The second time took 5 days so I thought there was an improvement, but the last time took about the same time as the first time.

I love my baby Cthulu! The stuffy is well constructed and just as advertised for size and color. Delivery was prompt. I will definitely be ordering from this company again.

They have a lot of cool stuff, I do wish they had more plus sizes. But over all I love it. I also wish they had more shorts. But again overall I love it

It was fine, a little frustrating the online website and warehouse inventory didn't align for my initial purchase but it's fine. It happens.

My package arrived right when they said it would, which was great. I'm a repeat customer and have always been happy with my purchase experience.

I liked how timely everything was and how quickly the company responds the shipment. And that the bads everything came in was reusable, recyclable and compostable. And the stickers were a great touch

The book is really just a pamphlet, not a full sized coloring book. For the price it should've been a full-size coloring book. No I am not happy with my purchase.