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Blinds.com

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
768
quality
2,622
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158,655 reviews

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2 reviews
0 helpful votes
Follow Jac M.
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Overall good experience
June 12, 2026
Updated review

I'm pleased with most of the blinds. The color on the zebra shades is not what I expected. It wasn't reflected in the online sample that it was going to be a gradient color scheme. I wish it were solid or a tweed. A few of the blinds hardware arrived broken, but CS took care of me quickly and I was able to get the blinds up within a few days of the request for hardware.

Date of experience: June 2, 2026

Plenty of choices and options to compare for cost
April 27, 2026
Previous review

Plenty of choices and options to compare for cost. Easy to customize and order.

Date of experience: April 17, 2026
1 review
0 helpful votes
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Great quality and great service
June 10, 2026
Updated review

This is the first time I have ordered blinds online so I was a bit nervous but unnecessarily so as blinds were well-wrapped and delivered in a timely fashion. My wife was very pleased so thank you.

Date of experience: May 31, 2026

Nice website, easy to navigate and very responsive
April 23, 2026
Previous review

Nice website, easy to navigate and very responsive. I particularly liked the "edit" capability prior to placing order just to double-check on measurements and choices.

Date of experience: April 13, 2026
1 review
0 helpful votes
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Perfect fit!
June 10, 2026
Updated review

We love having 3 matching separate blinds on our big window. The old blind was so heavy to pull up to the top that the pull mechanisms and strings broke.
Love these!

Date of experience: May 31, 2026

Easy to follow choices
April 26, 2026
Previous review

Easy to follow choices. Preview was nice.

Date of experience: April 16, 2026
1 review
0 helpful votes
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A couple of issues
June 9, 2026
Updated review

Overall, I'm pleased with the blinds, their build quality and appearance. Three of the blinds I ordered were the same size. When they arrived, however, one was cut shorter than the others and wouldn't cover the window. It is being replaced as I write this. One of the blinds ordered was right hand control but received as left hand control. I reconfigured that myself to right hand control rather than go through the replacement process. Finally, no hardware, i. E. screws came with any of the bungee retention receivers; I went to the hardware store and purchased my own.

Date of experience: May 30, 2026

Good websites
April 22, 2026
Previous review

Good websites

Date of experience: April 12, 2026
New York
1 review
0 helpful votes
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Easy
June 5, 2026
Updated review

Picking sample was easy, ordering was easy the installation was easy. Just do it. If I can do it anyone can. I did mine alone but a second set of hands is always helpful.

Date of experience: May 26, 2026

2nd time ordering
April 21, 2026
Previous review

2nd time ordering. Very easy to do

Date of experience: April 11, 2026
1 review
0 helpful votes
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Self install blinds
June 5, 2026
Updated review

I love my blinds, they fit great in my space. The directions were not very clear, and I found myself looking for other videos and instructions to better clarify some of the vague instructions

Date of experience: May 25, 2026

Easy to navigate website, great instructions for measurement...
April 21, 2026
Previous review

Easy to navigate website, great instructions for measurements

Date of experience: April 10, 2026
Michigan
1 review
0 helpful votes
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Great company
May 6, 2026
Updated review

We chose our blinds from the many choices. Got color samples and my husband measured multiple times. We must have wrote a wrong number. Ordered. Of course they were wrong. Talked to customer service and they were so awesome. Sent us the right ones! Will definitely buy from them again!

Date of experience: April 26, 2026

Great and easy website
March 18, 2026
Previous review

Great and easy website

Date of experience: March 8, 2026
Illinois
1 review
0 helpful votes
Follow Larry L.
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Great product, great service
May 6, 2026
Updated review

I chose to have a pro measure and install. They were top notch professionals. The product was exactly what I expected. All things considered, a great value.

Date of experience: April 25, 2026

I got through it
March 18, 2026
Previous review

I got through it

Date of experience: March 8, 2026
Florida
1 review
0 helpful votes
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Samples are great!
May 4, 2026
Updated review

Having samples to actually see against the paint colors and the lighted and dark window really gives piece of mind. I would also like to see samples of the light filtering and light blocking materials.

Date of experience: April 24, 2026

Pretty easy to get measurements right, easy to choose...
March 16, 2026
Previous review

Pretty easy to get measurements right, easy to choose and view colors options etc. I found that the pricing for the cordless faux wood blinds gave me two different ranges, one price when I went to the "sale" button and ordered and then another going straight to the blinds button. It did not correct to the cheaper price in the cart.
I was very happy with the blinds I bought for my Puerto Rico house and my southern FL house.

Date of experience: March 6, 2026
1 review
0 helpful votes
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Blinds.com
May 3, 2026
Updated review

Blinds came quickly. Love them. Very easy to install. Will order from them again for bedrooms. They are better than I expected. Perfect to block out sun. Would recommend them to anyone.

Date of experience: April 23, 2026

Seems easy to order
March 19, 2026
Previous review

Seems easy to order

Date of experience: March 9, 2026
Montana
1 review
0 helpful votes
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Problem Fixed
May 3, 2026
Updated review

I had a problem with the header breaking, but they replaced it with a new blind and it's working perfect! I installed the new blind with zero issues!

Date of experience: April 23, 2026

Easy to order and great products
March 19, 2026
Previous review

Easy to order and great products.

Date of experience: March 9, 2026
California
1 review
0 helpful votes
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The blinds were good, but smelly.
May 3, 2026
Updated review

I ordered the blinds.com blackout blinds and the fit, cut, manufacture, everything is good except that they smelled extremely strongly of volatile organic compounds like glue or plastic. I had to put them outside in the sun for about 10 days and by that point they were basically usable but I would still rather not have that. Blinds.com to their credit did offer me a full refund, which, because the smell dissipated over time, I decided not to go through with the hassle of that. So props to them for that. Would use blinds.com again, would not order their house-brand blackouts.

Date of experience: April 22, 2026

No real complaints on the shopping checkout experience
March 18, 2026
Previous review

No real complaints on the shopping checkout experience

Date of experience: March 8, 2026
1 review
0 helpful votes
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Almost complete,
May 1, 2026
Updated review

Experience, nice representative; however I still have issue. Blinds are nice andd easy to order. However website does not explain thoroughly enough.

Date of experience: April 21, 2026

Like that you offer samples, allowed me to make final...
March 17, 2026
Previous review

Like that you offer samples, allowed me to make final selection. Easy to order.

Date of experience: March 7, 2026
Illinois
1 review
0 helpful votes
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Good, I need 2 more
May 1, 2026
Updated review

Good, Cheryl, the designer helped me on the front end. All was good. I need 2 more, would you honor the same pricing. I am ready to

Date of experience: April 21, 2026

Good, talk to design consultant and she was very helpful
March 17, 2026
Previous review

Good, talk to design consultant and she was very helpful

Date of experience: March 7, 2026
1 review
0 helpful votes
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Beautiful wooden blinds
April 30, 2026
Updated review

Ordered blinds for 11 windows and two french doors. All were excellent quality, as advertised, and arrived on time. Excellent products and stellar service.

Date of experience: April 19, 2026

I am admittedly technologically deficient, but the...
March 12, 2026
Previous review

I am admittedly technologically deficient, but the debite was a little difficult to navigate and took me a while ti figure out

Date of experience: March 2, 2026
1 review
0 helpful votes
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Shipping sucks.
April 30, 2026
Updated review

There was quite a long lead time on the order when it was placed. On top of that, there were some shipping issues, packages were lost, order was split into multiple shipments, customer service folks took no responsibility for the shipping issues and made no effort to communicate with the shipper on my behalf. When the package was 2 weeks late and no updated shipping information, they reshipped the order, but with a lead time before shipping. I received the order for the missing blinds twice. I'm sure that customer service could have been more proactive with the shipper.

Date of experience: April 19, 2026

At time of payment and "review your order", the most...
February 26, 2026
Previous review

At time of payment and "review your order", the most pertinent information that you should see is the size of the blind, not the price and other information.

Date of experience: February 16, 2026
1 review
0 helpful votes
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The shopping experience with these guys was fantastic. Easy to order, easy to install and arrived two weeks earlier than they said in their confirmations. They allow you to track the order from the time it's purchased until the time it arrives. Highly recommend this company.

Date of experience: April 19, 2026

So simple to shope, measure and buy
March 15, 2026
Previous review

So simple to shope, measure and buy

Date of experience: March 5, 2026
1 review
0 helpful votes
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Great blinds
April 29, 2026
Updated review

Service and blinds are great. I messed up ( my mistake) measurement on one and customer service sent a replacement at no charge. Recommend blinds.com!

Date of experience: April 19, 2026

I saved my choices, created an account, returned to...
March 15, 2026
Previous review

I saved my choices, created an account, returned to it, and my order was duplicated. I found this to be a problem. Thank goodness I caught the problem and removed the duplicates.

Date of experience: March 5, 2026
1 review
0 helpful votes
Follow Indah R.
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Great and easy sample order
April 28, 2026
Updated review

I will definitely will use Blinds. Com
Price and service was excellent. Samples come on time and the customer service very helpful

Date of experience: April 17, 2026

Quick and reliable service
March 12, 2026
Previous review

Quick and reliable service. Will definitely recommend Bali Blinds

Date of experience: March 2, 2026
1 review
0 helpful votes
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Great blinds!
April 27, 2026
Updated review

The blinds I received from them are great! I was worried about them because of how big they were. They were 82" long, but they were made very well and shipped fine. The price was great too!

Date of experience: April 17, 2026

It was very easy to order and understand the directions
March 13, 2026
Previous review

It was very easy to order and understand the directions

Date of experience: March 2, 2026