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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
ExtremeTerrain is an online retailer specializing in off-road and 4x4 parts and accessories for various vehicles, including Jeep Wrangler, Ford Bronco, and Toyota 4Runner. They offer a wide range of products, from suspension kits to interior upgrades, with free shipping on orders over $149.
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Had to purchase items for my 2001 jeep Cherokee XJ Sport 4X4. There is a difference in the Cherokee 4X4,2WD, XJ OR Sport-Sport. I got all the Correct parts with help form the salesman. They didn't have a listing for Sport but did for XJ.
GREAT JOB.
Best looking graphics on a market. I searched for sometime, alot of same stuff. Nothing as cool as extremel terrain product! Glad i bought from them. Its solid good vinyl. Durability and color is fantastic. Hope it will last.
Best selection of jeep parts at reasonable non factory prices you will ever find. Quality is top notch and the customer service is just as impressive
Great high quality products, super fast shipping and very reasonable prices
When ordering parts and other items y'all rock. But when you send out. You've won a free item, choose one and it doesn't work. It makes me wonder whats up.
I placed my order and needed to click on photos of bicycles, crosswalk, cars, motorcycles, stairs, and it went on for many minutes, and then when I verified my order, I had to do this all over again and almost decided not to order because it took forever to verify that I was human.
As a repair shop owner, we're always looking for companies to best serve our customers. Due to our shop location, our customers often seek to modify or upgrade their suspension to better suit our environment. We are waiting for the parts to arrive, but setting up our account and getting the assistance we needed has been top notch. If the parts are the quality we anticipate, Extreme Terrain has found a new & loyal customer. Thank you Charity, for all of your help!
While I had done extensive A. I. research trying to locate and match up the best step runners with what would make my new 2026 Tacoma TRD Off Road look nice. I didn't give much thought to the actual purchasing process. Extreme Terrain made that experience a breeze, by helping me match up what I wanted and what would fit my truck.
Been doing a new build out for a couple months now… Extreme always come through with some great ideas, especially Mike L, my Advisor. Also very appreciative of the promotional funds that can be acquired by uploading photos of our build out.
Always a great experience when I call Mike… We're up to several thousand dollars in sales at this point and he is always thoughtful, takes time to explain pluses and minuses, jokes around about the voluminous amount of spend, but in a kind and gentle way! 🤠He's a real bonus to my shopping experience.
I have purchased several items from Extreme Terrain, and have been "Extremely" pleased! I have purchased items online from other Companies, and have run into nothing but trouble. From this point on, if I can find what I need on Extreme Terrain's site, it will be purchased there.
Wrong item received so reordered thru customer service and its out of stock. Cust serv was not able to swap for another part so had to reorder. And reschedule install. Was only given $20 store credit for troubles which just covers the insurance on new item. Nothing else.
Hello Robyn,
Thank you for your recent order and for taking the time to share your feedback with ExtremeTerrain. We apologize for the issues that you experienced with your order for the RedRock Tubular Rear Bumper with Wrap Around; Textured Black (18-26 Jeep Wrangler JL). We do work hard to have orders shipped correctly and quickly, and we not only fell short of our goal, with your order, but more importantly we fell short of your expectations.
When you contacted us to set up this return. The item you ordered was on a back order so we were unable to set this up as a return/replacement. We do show that you were refunded for the return of the rear bumper on 6/5. This refund went back to your original payment method. We do show that on 6/1 you placed an order for the RedRock Rock Crawler Rear Bumper; Textured Black (18-26 Jeep Wrangler JL). We show this was delivered on 6/2.
Due to this situation, we issued an additional credit to your Extreme Terrain account. This credit can be used on a future order and is valid until 9/30/2026
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Received an email with a promotional credit, but it expired the day after I received it. Called customer service - very understanding, quickly and easily applied the credit to a purchase. Outstanding experience!
Wonderful customer service and excellent service when looking up part numbers or items that you need that are unique or difficult to locate
Needed brake pads. Easily located what I wanted. Oddly enough, wasn't available without rotors on a competitor's website. Love how ET supports APO addresses. American car parts are hard to get overseas. Thank you.
I knew what I was looking for.
I found what I was looking for.
These days we need locking gas caps.
Thanks for an easy fast find.
DAVID was great to deal with as is all of the folks that work for your company we had some laughs and he got me the correct part no complaints from me
Im n ot a computer person so when I called Stephen M helped me find what I needed quickly andset up my order correctly and very quickly. I have my parts before I had time to write this review.
If you try to pay through paypal, it's a complete mess.
Hello Justin,
Thank you for your recent order and for sharing your feedback with ExtremeTerrain. We are sorry to hear that you experienced issues while trying to use PayPal when you went to complete your order.
We would like to learn more of the issues that you experienced so that we can review your concerns, and we can see if there is an issue that we need to review. Did you receive pop-ups when using PayPal, or did you receive errors. If you have any additional information sharing the roadblocks that you experienced, please send them to [email protected], and we will review this information and see if we can resolve this issue.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
The number of times I had to go through the "recaptcha" procedure was absolutely annoying!
Had to cut a bit of the main tube for the turn down to fit. Only took a couple minutes, likely a one size fits all. It's LOUD! My truck is a weekend toy so I love it but if you're doing a lot of highway travel it might be too aggressive.
Bought new shocks this time for my JL. It needed them and read reviews and decided on the falcon ones. With veterans discount it was a no brainer. Lol
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eliaine,
Thank you for your recent order and for taking the time to share your feedback with ExtremeTerrain. We do apologize for the frustration you experienced while trying to place your order.
We absolutely never want our security checks to act as a roadblock for legitimate customers, and I completely understand why you almost decided not to complete your purchase after being stuck in a loop of photo Verifications.
We are actively reviewing our website's security and verification settings to ensure this process is much smoother and less intrusive for our shoppers.
We do value the feedback that we receive from our customers as your comments help us make improvements to the products and services we offer to our customers.
If you have any questions please contact us, and we will be happy to assist you.
Thank you,
Amy