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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles is a leading online retailer of motorcycle parts and accessories.

This summary is generated by AI, based on text from customer reviews

service
3,023
quality
24,978
This company responds to reviews on average within 4 days

Instant Feedback

79,556 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Handle bar grips
June 13, 2026

Took one grip out of the package, they're not grippy. They're way to slippery to have as handle bar grips. Back part is plastic like, again very slippery

Date of experience: June 2, 2026
1 review
0 helpful votes
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Needed a Jackshaft gear, being my starter likes to eat them up. They had it in stock and it was here within a couple of days.

Date of experience: May 21, 2026
New Zealand
1 review
0 helpful votes
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The clarity of J&P Cycles' excellent description helped us make a decision when we knew if we got it wrong there was no point sending it back. So the item came to us quickly, it was well packed, it was exactly what we needed for my '87 FLHCT, thanks people!

Date of experience: June 2, 2026
New York
1 review
0 helpful votes
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Always satisfied
June 12, 2026
Updated review

The website is easy to navigate. If you need to speak to someone about products they are very knowledgeable and helpful. I looked around for 2 tires for my 2011 Harley Sportster Low Rider and JP Cycles was the only website I found who had matching tires for the front and back that I liked.

Date of experience: June 2, 2026

Pleased with selection and price
May 11, 2026
Previous review

Pleased with selection and price.

Date of experience: April 30, 2026
1 review
0 helpful votes
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Excellent service
June 12, 2026

Parts came in.on time, had to return one part and it went smoothly and was no problem at all.
Extremely satisfied with everything

Date of experience: May 1, 2026
North Carolina
1 review
0 helpful votes
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From the time I ordered till the time the product arrived was very quick, also j p cycles carries a wide range of top notch products of which the battery I purchased was one of those excellent products. It worked for me flawlessly.

Date of experience: June 1, 2026
Chile
1 review
0 helpful votes
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LOST
June 11, 2026
Updated review

I have purchased a Vince & Hines skull cap VO2 solid, but was lost in the way to my mail box, so I requested a replacement in J&P Cycles customer service and JENA D. Who attend my case solved very quickly and send the replacement inmediatelly.

Date of experience: May 22, 2026

As always excellent and friendly web page Congrats
May 13, 2026
Previous review

As always excellent and friendly web page
Congrats

Date of experience: May 3, 2026
Washington
1 review
0 helpful votes
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Love, J&P
June 11, 2026
Updated review

I need more pictures and descriptions to get parts for my Franken bike sportster. It can be hard to get parts when you don't know where your pieces came from.

Date of experience: June 1, 2026

So glad JP is saving parts in my cart from months ago
February 10, 2026
Previous review

So glad JP is saving parts in my cart from months ago.

Date of experience: January 31, 2026
1 review
0 helpful votes
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Harley maintenance
June 11, 2026

Ordered rear brake pads and rear wheel bearings for my 2000 Harley Road King. Very easy to find the items in your site and easy ordering. Items were perfect when I received them.

Date of experience: June 1, 2026
Idaho
1 review
0 helpful votes
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I am a fan
June 11, 2026
Updated review

JP has a good selection and great customer service! My only gripe is that several times, things have sat in the "waiting for shipper pickup" status for an inordinate amount of time. Which is frustrating when RPM members says 2 day shipping. But their customer service makes up

Date of experience: June 1, 2026

We will see if I actually get the products on time
May 7, 2026
Previous review

We will see if I actually get the products on time. Seems to go into a ready to ship status and hang out for a couple days before actually leaving the facility.

Date of experience: April 27, 2026
1 review
0 helpful votes
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Fairing Mount
June 11, 2026

Parts fit as advertised. Turnaround is quick when order is placed. I have been a customer for years. When problems arise they take care of them quickly

Date of experience: June 1, 2026
Connecticut
1 review
0 helpful votes
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Starter relay
June 11, 2026
Updated review

I ordered a new relay from J&P. Ordering online was easy and their online catalog was easy to navigate. Part came very quickly and I had my bike fixed in a very short time.

Date of experience: June 1, 2026

Very easy to locate what I needed
May 19, 2026
Previous review

Very easy to locate what I needed. Thanks

Date of experience: May 9, 2026
1 review
0 helpful votes
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Reliable Parts For Many Years
June 11, 2026

As Always another Exceptional Part that gives a Reliable experience and Knowing
Everything is in Good Shape While Riding
Your Motorcycle with Safe And Secure
Parts that Keeps them Going

Date of experience: June 1, 2026
1 review
0 helpful votes
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Quick order fullfilment and shipping.
June 11, 2026
Updated review

Every part you could want and or need is right there. Fast shipping and accurate, you get exactly what you order in a timely fashion. No complaints

Date of experience: June 1, 2026

Good shit here
May 24, 2026
Previous review

Good shit here

Date of experience: May 13, 2026
Colorado
1 review
0 helpful votes
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Tires and brakes
June 11, 2026

Fast delivery. Customer service is fantastic. JP is partnered with my local bike shop. They got my tires on next day to get me back on the road.

Date of experience: June 1, 2026
Florida
1 review
0 helpful votes
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Poor packaging
June 11, 2026

Prices were decent, packaging was poor. Product tossed into an empty box with zero packaging around it. Product arrived damaged.

Date of experience: June 1, 2026
Kimberly E. J&P Cycles Rep
2 days ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Maryland
1 review
0 helpful votes
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Untitled
June 11, 2026
Updated review

I called, they answered. We discussed my needs, I agreed to purchase. Order was received. I am satisfied with the order. What more could you want?

Date of experience: June 1, 2026

I made it happen today. I am thoroughly satisfied
June 5, 2026
Previous review

I made it happen today. I am thoroughly satisfied.

Date of experience: May 26, 2026
1 review
0 helpful votes
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New balance bead tire tube
June 11, 2026

Very satisfied, quick shipping, great product, I've bought a few items and will continue to buy in the future, from JP cycles, easy web site also in America not China highly recommend thank you Bill Tatro

Date of experience: June 1, 2026
1 review
0 helpful votes
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Passenger foot peg removal
June 11, 2026

Peace of mind shopping. Website is easy to navigate. The fact that you can shop for your specic bike is helpful for a damsel in distress 😁

Date of experience: June 1, 2026
Arizona
2 reviews
0 helpful votes
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Windscreen
June 11, 2026
Updated review

Ordered a windscreen it was delivered in a very timely manner and the package was well insulated so the windshield wasn't damaged in shipping. Excellent experience I would recommend these guys to anybody who needs parts.

Date of experience: June 1, 2026

Great experience
May 13, 2026
Previous review

Great experience

Date of experience: May 2, 2026