SmallwoodsReviews 1,721

Received the framed 8x10 picture of my Fiance and me from my bridal shower.
It is beautiful and has a special place in our home,
Smallcwoods has captured a beautiful memory in our lives

Ordered a canvas print of our grandson and we are absolutely thrilled with how it turned out. The ordering process was quick & easy and the turnaround time of when we received our order was very fast (and we received it sooner than expected). We will definitely be ordering additional items from Smallwood and will be spreading the good word about how amazing this company is! Truly wonderful! Thank you!

The quality of the materials is great and looks just as advertised on the website. Two of three of our photos didn't have the best/sharpest print quality. I wish I would have been notified as I would have uploaded higher resolution images to print. I thought they were okay as I had originally uploaded a different image for one of them and it said it was too low resolution for the size. Overall though, I would order prints from them again.

The print was beautiful, but it arrived damaged. I ordered the 22x44 size print and it had a 12 inch long crease/indention across the photo. It's extremely noticeable and ruins the photo. I reached out to customer service immediately (3 days ago). I got a response saying someone would be in touch shortly but I have not heard anything since. I am very disappointed in the lack of customer service after receiving a damaged item.

If you want your pictures, dark venture order these. We had professional wedding photos that we paid thousands of dollars for and got them on canvas. They are a lot darker than anything else that I have gotten. Do you think for the money that you would spend on these? It would be better quality.

Was very easy to order, order came quickly, and was very happy with how they turned out. Will be using them again in the future.

Blurry photos with poor quality materials. The mat is not a true mat but just printed on. Embarrassed to put these up. Trying to return but customer service still hasn't responded to me.

On 5/17 I ordered 2 pieces. One was created and delivered per your usual schedule, the other still has not been sent yet. This is going to a new client and I had to finally call to see where the second piece is in the process. I was assured it is now with the delivery company and that I would be getting some communication. Nothing yet.
I'm deeply unhappy with the delay and the new client is not impressed.

This is the third time we've ordered from Smallwoods, and once again we are beyond happy with the results. Our first order included the 25" x 17" framed photos, and as our family has grown, we've continued adding more frames and inserts. The quality has been exceptional every time. What you see is truly what you get, and the combination of beautiful craftsmanship and reasonable pricing makes it even better. Our wall now proudly displays seven cherished framed memories.

I ordered several framed prints of my dogs, and I couldn't be happier with how they turned out. The print quality is beautiful, the colors are true to the original images, and the details came through wonderfully. Seeing my photography displayed as wall art made me appreciate the images in a whole new way. Everything arrived well packaged and in excellent condition. The finished pieces have added so much warmth and personality to our home, and they've quickly become some of my favorite things in the house.

I placed my order for pictures of my 3 grandchildren and they came in! They are more beautiful that I had envisioned them being!

Have bought so many prints over the years, keep coming back! Have bought for family members too - great quality and they're gorgeous to hang around the house! Only ever had one print issue and customer service helped to fix it immediately! Would recommend over and over again!

I ordered 3 framed stain prints. Easy ordering process and quick delivery. The prints are of my 3 of 4 children's wedding photos. Our last child is getting married in September and will be ordering another one to complete my wall

I have been loyal customer to Smallwoods and they continue to provide quality service!
My last purchase had an issue and the Smallwoods team corrected promptly!
Thank you for listening to your customers and providing beautiful works of art with photos!

I intended to match 2 photos previously ordered. I will need to upgrade my younger grandchildren's photos because the new one is even more beautiful! No plexiglass = no glare. Also, I would recommend a weatherproof wrap around the picture, if possible.

5/6 of our prints arrived damaged. The brackets were not secure and scratched the acrylic leaving super ugly marks on the front. The frames were also not aligned, making them look like they had fallen off the wall and were super cheap. I immediately reached out to customer service and it's been 7 days with no response. I am so frustrated because I actually like how the prints look but I'd like to get what I paid for and not some completely banged up.

My home is filled with prints from Smallwoods. They are a great company to buy from with quality products, fast ship times and excellent customer service.

I emailed shortly after placing an order to flag that I had uploaded the wrong image and included the correct one. I did not receive a response until several days later, after I followed up. By that time, the photos had already arrived, so the issue could not be corrected.

On my second order, one of the large frames arrived damaged with a dent in the print. I sent photos and was offered store credit, but the case was then closed immediately, and I was not given any clear way to access the credit.

Overall, the customer support felt too slow to address the original issue and too quick to close the second before it was fully resolved. At this point, I am left without a solution to the initial mistake and without the promised store credit. I have ordered many times before and have generally been satisfied, but I am very disappointed with the service, especially after spending several hundred dollars on products between the two recent orders.

The two pictures I got turned out better than I thought they would be. I can't wait to buy more and I will be buying more. Best picture and frames I've ever gotten from anywhere.