Thrive MarketReviews 2,190

I love the fact that you can buy healthy products here. Quick shipping too. I must eat gluten free and Thrive is wonderful for gluten free options. Thank you Thrive!

I really appreciate being able to find healthy products at reasonable prices and they are delivered.

I had hoped that I would find groceries for my carnivore diet. The do carry extremely expensive meats but not the other groceries I need for my diet. If they carry the products you need, it's probably worth a membership because they do price matching. Unfortunately, you can't find out what they carry without purchasing a membership. At least you can cancel within 30 days if you don't find what you're looking for.

Everything ships so fast. Amazing quality. I've been shopping with Thrive for over two years and have never had any issues with any products. I've tried new brands and have had great experience. I highly recommend.

I've been subscribed to thrive for a while, and at first I loved it. It was convenient, the sales were good, and I liked the product recommendations. It's good until there's an issue, and then it's impossible. I placed a fairly large order recently. The frozen box arrived fine, however the pantry items were never delivered. I contacted customer service, which is just an AI bot, and they sent a replacement. I have never had a good experience with lasership, and thrive won't let you choose another carrier, or deliver to a PO Box to make sure there's some sort of accountability for the delivery. That replacement box also never came. It was not stolen, as there were multiple packages from other carriers in the mail room that were left untouched, including a neighbor's frozen box from thrive that was delivered by FedEx. I contacted customer service again (the AI bot), and they were going to escalate it to "make sure it doesn't happen again" before sending another replacement shipment. After 2 days with no word I reached out again, and immediately asked to speak to a human. After much resistance from the bot, I was finally put through. Customer service had no record of anything being escalated, or the AI chats. They asked if I wanted a replacement or refund, and I asked for a replacement. I just wanted my order. They said they would still escalate if I wanted, and I said yes because I don't want this to keep happening. When I asked how long turnaround on something like this is, they could not tell me. I asked ballpark, 1 day, 1 week, 1 month, multiple months.? Just so I knew when to call back again if I hadn't heard. They just said again they didn't know, so I requested the refund instead. The idea of a company of this size not having some sort of service level agreement for how long issues take to resolve is absolutely insane. It's been a week, still no word. Not even a confirmation email, so I'm glad I changed my mind and asked for the refund.
If thrive is going to charge membership fees, the least they could do is put some process in place to make sure members get somewhat passable customer service.
They also often sell out of things and it takes forever to restock, if they even do.

I would like to stock my freezer with some fruits and vegetables but mostly precooked items are offered.

Wonderful products, but for me, I can get the same items at the regular grocery store or even fresh thyme for less. The percentage off isn't that great when the original price is inflated.

My box was way too heavy on my first order. Needed to be in two boxes. It was very difficult for me to manage from the lobby of my building to my apartment.

Also chips need to be protected so they are not crushed by jars during stransit.

Otherwise great care to protecting jars from being damaged during transit.

Despite 3 attempts to remove an item from my cart the Thrive checkout continue to add it and would not remove it.

Juice and fruit snacks

I'm obsessed with the variety here! There are so many better-for-you options for snacking and cooking. Plus, their customer service team is always incredibly helpful and responsive whenever I have a question.

I've compared prices to the grocery store and the prices are higher for the same item in the physical grocery store. It doesnt make sense to create an extra expense for what, theres no savings. You can easily compare the items to other stores just by visiting online thru each stores apps. Thrive is expensive. It doesn't make sense to pay the $60 yearly fee and pay higher prices! Then for cold items the price is even higher for shipping. So no I don't recommend Thrive at all. I do not like Thrive market.

I am in a multi-year battle with Thrive as they will not cancel my account and keep charging my card. I do not recommend doing business with them at all. I don't recall making any purchase with them because they are overpriced.

I love the sustainable packaging, sustainable business practices, and healthy food options. I love their juices, canned goods, and snacks. Makes eating healthier so much easier.

I had this app for a while and actually left it (due to cost) for a while only to return later. My only complaint is the membership fee being a little expensive but I use it so much now that I find it to be worth it. Select items I have found cheaper on store shelves (but of different quantities so I couldn't get them matched) but most things I find are competitively priced and the quality is always great. I love their brand of items for the value and I love having a place to looks for "safe" and healthy options for my family. I have had a few issues with shipping (received items that were damaged) BUT the customer service is simple, quick and very fair. I have gotten a refund for something I didn't notice was damaged until months later, they still honored it. The app itself is easy to navigate and search. It is sad when you find a product you like and they no longer carry it - but the manufacturer must have just stopped making it because I can't find it anywhere else either, so not really their fault. Shipping has always been fast and the items are usually packaged with care. If I have an item that is damaged upon receipt, they make it right.

I absolutely love how easy Thrive Market has made it for me! I have celiac disease so I can not have gluten. I simply go onto Thrive Market, put in gluten free and find everything from simple snacks to frozen raviolis!

My son and I have some dietary restrictions such as processed sugars, colors, corn and a few others. Thrive Market has so many options for us to choose from and they are delicious and very affordable for organic products!

I've been with Thrive since 2017. It took me quite a while to easily navigate this site. But they have continued to make this site much more user friendly. Now, I rarely get stuck on how to do something. Kudos for Thrive in listening to their customers.

Speaking of customers, their Customer Service is beyond good. I have always had a very good vibe from whomever I have had to talk me through this site.

Conclusion: Site is now easy to navigate, great products, great customer service and prices are good. I absolutely have nothing negative to add.

Thanks Thrive, for sticking with me through that rough period that I needed help navigating around your site.

I give ya'll a A++

I love Thrive Market. I have a lot of food sensitivities, and I can find lots of options at Thrive Market that aren't available in the grocery store. I love that free gifts are frequently offered with purchase. Also, I am the beneficiary of a donated membership, and I'm so grateful. Shipping is fast, and they pack everything very well. Customer service is also excellent.

I was supposed to get a case of seven cartons of pistachio milk but my delivery only contained one carton. I asked for help. No one helped me.