HotelPlannerReviews 5,215

Spoke with Ed who handled my reservations, he did an awesome job setting my family up with the rooms needed for a family wedding. Thank you.

Very well excellent it was more than what I expected 😀 👍 great customer service gentleman was very patient and very well spoken I'm so happy the company hired this staff we need more staff like him

Thank you so much, Arthur, for taking the time to explain everything and help us book our family summer getaway. We truly appreciate your patience, professionalism, and willingness to accommodate our needs throughout the process. You made planning our trip so much easier, and we're looking forward to our stay at the hotel. Thank you again for all your help!

I was only able to speak to a robot whichever option I chose to dial. The booking was made for hotel stay with parking. I later checked with hotel directly and parking is not available. I now need to cancel booking with you and get refund but can only speak to robot who put me on hold for 40 minutes.

Patient with me. Got the reservation figured out without getting snippy with me when I had to put her on hold. Highly recommend

I've had to call two different times to add on to my reservation and each time I had such a great experience and no problems. I highly recommend the Sandpiper Lodge in Santa Barbara.

Magnifique.plusieurs plages avec bars et différentes musiques
Propreté moderne cela change des hôtels typiques égyptiens
Bon restaurant
Hic peu de français énormément de touristes de l est et une nourriture tout de mêmes très adaptée à ces clients

Personnels très agréables
Un très bon séjour retournerons. Dans un autre hôtel de cette chaîne en septembre

Booking was easy and straightforward. The reservation process was quick, and I received confirmation promptly. I haven't stayed at the property yet, so I can't comment on the accommodations or service, but so far the booking experience has been smooth and hassle-free.

My encounter with Catherine this morning was delightful, when. I requested a reservation for discounts and a free/ refundable rate.
I am a Senior Marriott Rewards member with health issues which could change before August. Therefore, I cannot afford to book a non-refundable room rate.
Catherine was patient and searched for a room to satisfy my needs.
I commend her for being professional and helpful
During our conversation,

When I called to make a reservation. Mr. Antonio was quick to respond and knowledgeable about the hotel and all accommodations. Very friendly and curious.

The telephone presentation was exquisite! The telephone environment was painless no walls of resistance clean clear cut conversation and I Am so satisfied with this agent. You must give her a raise.

We had been trying to get and make reservations for Ramada Inn Airport North on My Edison had been calling couldn't get answer kept going to voice mail, called Reservations lady was really nice and helped us book only room left. Fantastic job

Mr. Niko was a true professional. All my inquiries were answered. He made it very easy for me to book the reservation. It was a pleasure working with him

Taren was very professional and helpful. She was also very pleasant and I had a very helpful experience. She is an excellent employee that I believe takes her job serious. Keep her around.

Febelyn was just so sweet and attentive and precise in her communication. Honestly, I feel lucky to have received her as my representative for booking this hotel. It's not often that I reach people so patient with my questions and lovely with their presentation of what I can expect. She was wonderful and anyone who manages her and doesn't promote her is missing a huge opportunity for growth. Couldn't recommend her enough!

I called to request some information about the booking process for the hotel, and was very happy with the help I received. All my questions were answered, after which I felt very comfortable making a reservation. The whole experience was so easy from beginning to end. I'm happy I called!

Had problem booking on line and called. Short wait time and Luis took care of me. So nice to speak with a person, especially one who knows his job. He was courteous and polite.